Do you use your own employees or do you use sub-contractors? (top of page)
We use a combination of our own on-staff tradesmen and a small network of independent sub-contractors. Certain factors, and in particular the size and the type of project will dictate who we use.
This question is generally asked because many homeowners, through hearsay or past experience, believe that it is better to have the work completed by on-staff tradesmen. Sub-contracting has received an unwarranted bad rap. They have heard of the many problems caused by unqualified or unsupervised sub-contractors. The reality is that problems arise not from whether the tradesmen works directly or indirectly for the company but rather what their skill qualifications and level of commitment is to the company and the project, as well as how well the project is managed and supervised. Please review our perfect solution to learn how you can avoid these pitfalls.
How do we staff our jobs? (top of page)
The type, size and complexity of the project will dictate how it is staffed and managed.
There is always a working foreman on your job who, along with doing physical labor is also responsible for coordinating the project with you and with our office. There is always a supervisor who visits the site at least once a day to complete the inspections and help coordinate the project. You can be assured that we are attentive to your project throughout the entire process.
How Are Payments Made? (top of page)
Unlike most contractors who split the schedule into a few large payments, we stage smaller payments over the entire length of the project. With large payment payouts, someone is always at great risk, whether it is the owner or the contractor. By spreading the payments the risk is greatly reduced. In addition, all payments made to us go directly into an “Escrow Account” which further protects your money against any fraudulent behavior.
How many jobs do you do at one time? (top of page)
It varies, dependent on many factors and usually the reason for the question is because you want to know if we are going to be attentive to your job. The answer is a resounding YES! We do not over commit ourselves by taking on more projects than we can properly coordinate and supervise. The number of projects we perform at one time is based on the size, duration and complexities of each active project. We are at your job every day, in full force, until its completion.
How long will the job take? (top of page)
Again, that depends on many factors including the scope of the project, the time of year and at times, weather conditions. In our initial meetings we can give you an approximate time frame for completing the work, and in the contract we provide a precise completion date. Because we have systems in place to accurately coordinate and predict the length of your project we can guarantee our completion date.
How accurate is the estimate? Are there extra costs? (top of page)
Over the years we have developed an estimating system to give you the most accurate pricing around. The only extra costs that would be incurred are typically from additions and changes that you, the customer specifically request during construction.